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How do I verify my identity?

The steps to verify your ID in Clapp.

You need to verify your identity before you can deposit. It takes about 2 minutes.

  1. On the Home screen, tap Verify your ID. Or open Profile and tap Go to Verification.

  2. Take a photo of your ID document: a passport, ID card, driver's license, or residence permit.

  3. Take a selfie so we can match you to your ID.

  4. Check your personal details and enter your address.

  5. Confirm your phone number with the code we send by SMS.

You'll usually get the result within a few minutes.

Having trouble? Contact us through the chat in the app.

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