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What are the Clapp Card restrictions?

Where the card can't be used, and why a payment can be declined.

Who Can't Get a Clapp Card

You can't get a Clapp Card if you live in:

  • Belarus

  • China (Mainland)

  • Cuba

  • India

  • Iran

  • Iraq

  • Israel

  • Myanmar

  • Nepal

  • Nicaragua

  • North Korea

  • Russia

  • Syria

  • Turkey

  • Ukraine

  • United States

  • Venezuela

  • Vietnam

Some applications may need an extra compliance review.

Where You Can't Use the Card

  • Cuba

  • Iran

  • North Korea

  • Russia

  • Syria

  • Ukraine

  • Venezuela

Prohibited Purchases

  • Buying or trading digital currencies

  • Drugs, including cannabis, CBD, and similar products

  • Dark web marketplaces or cybercrime services

  • Unlicensed online pharmacies

  • Firearms, ammunition, or explosives

  • Hazardous materials or chemicals without regulatory approval

  • Escort or similar adult services

  • Illegal or unlicensed auctions

  • Unregulated lending or payday loans

  • Unauthorized personal data brokers

  • Endangered species or wildlife products

  • Gambling and betting

Why Was My Payment Declined?

  • Your balance is too low.

  • You've reached your daily limit.

  • The PIN or CVV was wrong.

  • 3D Secure approval failed.

  • The merchant is in a restricted category.

  • The payment was made in a restricted country.

  • Our compliance or fraud checks stopped it.

Restrictions come from our card partners, and we can't override them.

Need Help?
If you think your payment or application was restricted by mistake, contact support. Include the merchant name or application details, the amount, and the date and time.

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